24/7 Call Center Reception Service
Supports various industries and businesses, available only on nights and weekends! Flexible customization according to your budget and requests.
Are you struggling with telephone support operations? Call centers play a crucial role in customer interaction and can significantly influence brand image, making them an important department for companies. However, there are many challenges in operating them in-house. <Handling calls outside of business hours> You want to expand business opportunities by accepting calls at night and on holidays, but you cannot secure the personnel or budget needed to establish a system in-house. <Inability to focus on core business> There are many inquiries from customers, and sales staff are working overtime to handle them, preventing them from concentrating on their core business. <Variability in response quality> You either run your call center in-house or outsource it, but responses are inconsistent and there is a bias in the level of answers and response times. <Lack of personnel> You are hiring and training operators in-house, but they are not sticking around, and you are constantly struggling with a shortage of staff. <Improving operational efficiency> Customer interactions and follow-up tasks take up a lot of time, placing a heavy burden on operators, making it difficult to shorten response times and improve efficiency. <Increasing costs> As the number of inquiries rises, overtime pay accumulates. <Business continuity> You want to continue telephone reception operations even when employees cannot come to work due to infectious diseases or natural disasters.
- 企業：ＪＢサービス
- 価格：Other
